Q Share and Consolidator Ticketing, Explained
Issuing through a host agency or consolidator: how service fees, settlement and statement reconciliation actually work.
Updated: August 6, 2026
What Q Share means
Not every agency holds its own IATA accreditation or PCC. Tickets are then issued through another agency or a consolidator, in exchange for a service fee. This arrangement is commonly called Q Share.
The sale belongs to you; the ticket cost lands on the consolidator's account. Two sets of books now describe the same ticket, and they have to be reconciled.
Where the numbers go wrong
The usual error is not recording the service fee separately. Profit then reads high all month and the consolidator's statement disagrees at the end of it.
The second is treating a reissue or refund as a fresh transaction rather than linking it to the original ticket, which double-counts a single booking.
What to record so reconciliation is quick
Three things against every ticket: which consolidator issued it, the service fee, and whether it has been settled. With those, matching a monthly statement takes minutes rather than an evening.
Reissues and refunds should hang off the original ticket, so one booking's full history reads in one place — which is also what you need when a customer disputes a charge.
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